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Feedback Provided by Online Platforms to Different Types of User (2019)

This chart shows the per cent of feedback provided by online platforms to different types of users (general user or trusted flagger/reporter). The results are based on data reported by social media platforms participating in the European Commission's Code of conduct. The data shows that platforms have higher rates of providing feedback to trusted flaggers compared to the ones to the general users, with differences varying between 4.6% (Facebook) and 46.3% (Twitter). One of the European Commission's conclusions included in the fifth monitoring exercice is that online platforms must improve their feedback to users'notifications.
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Feedback Provided by Online Platforms to Different Types of User (2021)

This chart shows the per cent of feedback provided by online platforms to different types of users (general user or trusted flagger/reporter). The results are based on data reported by social media platforms participating in the European Commission's Code of conduct. The data shows that Facebook is informing consistently both trusted flaggers and general users, while Twitter, YouTube, TikTok and Instagram provide feedback more frequently when notifications come from trusted flaggers. Jeuxvideo has significantly increased its performance on feedback to users (it was 22.5% in 2020). One of the conclusions included in the sixth monitoring exercice is that notifications from general users continue to be often treated differently than those sent through special channels for “trusted flaggers”, with differences varying from 1.7% (Facebook) to 80% (TikTok).
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Feedback Provided to Different Types of User by Social Media Platforms

The chart shows the percent of users who reported posts who received feedback regarding their report on various social media platforms. Facebook was most likely to provide feedback to normal users and to trusted flaggers. All of the platforms were more likely to provide feedback to trusted flaggers than to normal users.
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Frequency of Encountering Disinformation at the European Union Level

The results of the Eurobarometer survey show that more than 60% of respondents reported encountering information or news that they believed misrepresented reality or was even false at least once per week. Only 17% reported that they did so seldom or never. The respondents were asked "Q.2 How often do you come across news or information that you believe misrepresent reality or is even false?" European Union refers to EU28. The United Kingdom left the European Union on 31 January 2020.
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Frequency of Encountering Disinformation Online (by Country)

This chart shows the data collected via survey for the Flash Eurobarometer 464. The data shows the frequency with which respondents reported encountering information that they believe misrepresents reality or is even false. Respondents from Spain reported encountering such information with the highest frequency, while respondents from Finland reported encountering such information least frequently. The respondents were asked "Q2 How often do you come across news or information that misrepresent reality or even false a problem in your country?" European Union refers to EU28. The United Kingdom left the European Union on 31 January 2020.
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Frequency of Using File sharing Services to Upload or Download Documents, Videos, Images or Music (by Country)

The graph shows the frequence of respondents in using file sharing services to upload or download content. Respondents in Bulgaria were the most likely to report having use these services at least once, while respondents in Germant were least likely to do so. The respondents were asked the following question: "How often do you do the following? Use file sharing services to upload or download documents, videos, images or music". European Union refers to EU28. The United Kingdom left the European Union on 31 January 2020.
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Google Ads Accounts With Misrepresentation Violations (by Country)

The chart shows the number of Google Ads accounts with adds violating Google's standards regarding misrepresentation, by billing country. The data used are those reported by Google under the European Union Code of Practice against Disinformation. The results show that Germany is the billing country for the highest number of these accounts. European Union refers to EU28. The United Kingdom left the European Union on 31 January 2020.
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Google Ads Accounts With Violation of the Policy "Insufficient Original Content" (by Country)

This data reported by Google under the European Union Code of Practice against Disinformation shows the number of Google Ads accounts whose adds violated Google's standards regarding original content, split up by billing country. The United Kingdom was listed as the billing country for the highest number of these accounts.
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Grounds of Hatred Reported by Social Media Platforms

The chart shows the grounds of hatred reported for reviewed posts, based on data reported by social media platforms participating in the European Commission's Code of conduct. Xenophobia and sexual orientation were the most common grounds for hatred, while gender identity and afrophobia were the least common grounds for hatred.
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Grounds of Hatred Reported by Social Media Platforms (2019)

The chart shows the grounds of hatred reported for reviewed posts, based on data reported by social media platforms participating in the European Commission's Code of conduct. Sexual orientation and xenophobia were the most common grounds for hatred, while religion, race and national origin were the least common grounds for hatred.