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Perceptions on How Internet Hosting Services Should Deal with Illegal Content Uploaded or Posted by Their Users

This segmented bar graph shows that the majority of respondents believe that hosting services should immediately remove content flagged as illegal by law enforcement authorities, process all notifications they receive, remove content flagged as illegal by organisations with proven expertise on the topic, and give users the ability to appeal removal decisions. The results are based on the answers to the question "Do you agree or disagree with each of the following statements?"
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Primary Reason for Downloading Music From Illegal Sources

The chart illustrates the distribution of the respondents' primary reasons for downloading music from illegal sources. The most common answer by far was the price.
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Primary Reason for Streaming Music From Illegal Sources

The chart illustrates the distribution of the respondents' primary reasons for streaming music from illegal sources. The most common answer by far was the price.
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Rate of Hate Speech Content Removal Across ICT Companies (2018)

The chart presents the distribution of hate speech content removal by the ICT companies, based on data reported by social media platforms participating in the European Commission's Code of conduct. The data shows that out of the platforms participating in the Code of conduct, YouTube now has the highest rate of removal, while Twitter has the lowest. Facebook and YouTube have increased their rates of removal significantly, while Twitter's increase has been less dramatic.
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Rate of Hate Speech Content Removal Across ICT Companies (2019)

The chart presents the distribution of hate speech content removal by the ICT companies, based on data reported by social media platforms participating in the European Commission's Code of conduct. The fifth monitoring exercise shows that out of the platforms participating in the Code of conduct, Facebook has the highest rate of removal, while Twitter has the lowest. Instagram significantly decreased its removal rate, and Youtube has also registered a drop of its removal rate. Overall, the fifth monitoring exercise shows that the Code of conduct continues to bring positive results when it comes to illegal hate speech removal across social medial platforms.
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Rate of Notifications Reviewed Within 24 Hours Since the Launch of the Code of Conduct

This graph, based on data reported by social media platforms participating in the European Commission's Code of conduct, shows how tech companies have increased the percent of notifications which are reviewed within 24 hours. Among the platforms participating in the Code of conduct, Facebook showed the highest rate of review within one day, while Google+ the lowest. The average rate of review has increased from 40% in December 2016 to 88% in December 2018.
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Rate of Posts’ Removals by Social Media Platforms Across European Union Countries

The chart shows the percent of reviewed posts which social media platforms removed in each of four monitoring periods, by European Union member state. The results are based on data reported by social media platforms participating in the European Commission's Code of conduct. Removal rates ranged from as high as 100% to as low as 0%. European Union refes to EU28. The United Kingdom left the European Union on 31 January 2020.
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Rate of Posts’ Removals by Social Media Platforms Across European Union Countries (2019)

The chart shows the per cent of reviewed posts which social media platforms removed in each of five monitoring periods, by European Union member state. The results are based on data reported by social media platforms participating in the European Commission's Code of conduct. Removal rates ranged from as high as 100% to as low as 0%. European Union refes to EU28. The United Kingdom left the European Union on 31 January 2020.
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Reconfigured versus Fabricated Misinformation

The chart shows the proportion of reconfigured (N=133) and fabricated (N=86) misinformation in the sample (N=225) and the types of misinformation that constitute both reconfigured and fabricated misinformation. Out of the share of the content showed above, 59% is reconfigured (out of misleading, false context and manipulated content) and 38% is fabricated (out of fabricated and imposter content).
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Satisfaction with How the Internet Hosting Services Handled a Notification

This pie chart shows that the majority of respondents who encountered illegal content online and informed the internet service hosting the content were satisfied with how the internet hosting service handled their notification. European Union refers to EU28. The United Kingdom left the European Union on 31 January 2020.