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Perceptions on How Internet Hosting Services Should Deal with Illegal Content Uploaded or Posted by Their Users

This segmented bar graph shows that the majority of respondents believe that hosting services should immediately remove content flagged as illegal by law enforcement authorities, process all notifications they receive, remove content flagged as illegal by organisations with proven expertise on the topic, and give users the ability to appeal removal decisions. The results are based on the answers to the question "Do you agree or disagree with each of the following statements?"
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Primary Reason for Downloading Music From Illegal Sources

The chart illustrates the distribution of the respondents' primary reasons for downloading music from illegal sources. The most common answer by far was the price.
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Primary Reason for Streaming Music From Illegal Sources

The chart illustrates the distribution of the respondents' primary reasons for streaming music from illegal sources. The most common answer by far was the price.
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Product Categories of Counterfeit Dangerous Goods Purchased Online

The chart presents the main categories of dangerous products destined to the European Union purchased online in the period 2017-2019, based on the OECD and the European Union Intellectual Property Office report "Dangerous Fakes: Trade in Counterfeit Goods that Pose Health, Safety and Environmental Risks," published in March 2022. The report shows that among dangerous counterfeit products purchased online, 46% were cosmetics items, followed by clothing (18%), toys and games (17%) and automotive spare parts (8%). For some of the other categories of products displayed on the chart the value of data are approximate, determined with pixel count, as these values are not explicitely mentioned in the source. European Union refers to EU28. The United Kingdom left the European Union on 31 January 2020.
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Rate of Hate Speech Content Removal Across ICT Companies

The chart presents the distribution of hate speech content removal by the ICT companies, based on data reported by social media platforms participating in the European Commission's Code of conduct. The sixth monitoring exercise shows that out of the platforms participating in the Code of conduct, Jeuxvideo.com has the highest rate of removal, followed by TikTok and Facebook. Twitter continues to have the lowest rate of removal, Instagram significantly increased its removal rate (compared to the previous monitoring period), and Youtube's removal rate continue to decline. Overall, the sixth monitoring exercise shows that the Code of conduct continues to bring positive results when it comes to illegal hate speech removal across social medial platforms.
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Rate of Hate Speech Content Removal Across ICT Companies (2018)

The chart presents the distribution of hate speech content removal by the ICT companies, based on data reported by social media platforms participating in the European Commission's Code of conduct. The data shows that out of the platforms participating in the Code of conduct, YouTube now has the highest rate of removal, while Twitter has the lowest. Facebook and YouTube have increased their rates of removal significantly, while Twitter's increase has been less dramatic.
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Rate of Posts’ Removals by Social Media Platforms Across European Union Countries

The chart shows the per cent of reviewed posts which social media platforms removed in each of six monitoring periods, by European Union member state. The results are based on data reported by social media platforms participating in the European Commission's Code of conduct. Removal rates ranged from as high as 100% to as low as 0%. The United Kingdom left the European Union on 31 January 2020. In 2021, three organisations from the United Kingdom took part to the monitoring exercise, with an overall average removal rate of 43%.
Notes: The data from Belgium, Greece, Ireland (2019) and Malta (2021) is not included in the chart due to the too low number of notifications made to companies (<20). In 2019, Malta, Luxembourg, the Netherlands and Denmark organisations did not submit cases for the exercise, while same applies for Slovenia, Cyprus, Finland, Luxembourg, and Denmark organisations in 2021.
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Reconfigured versus Fabricated Misinformation

The chart shows the proportion of reconfigured (N=133) and fabricated (N=86) misinformation in the sample (N=225) and the types of misinformation that constitute both reconfigured and fabricated misinformation. Out of the share of the content showed above, 59% is reconfigured (out of misleading, false context and manipulated content) and 38% is fabricated (out of fabricated and imposter content).
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Satisfaction with How the Internet Hosting Services Handled a Notification

This pie chart shows that the majority of respondents who encountered illegal content online and informed the internet service hosting the content were satisfied with how the internet hosting service handled their notification. European Union refers to EU28. The United Kingdom left the European Union on 31 January 2020.
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Share of Enterprises Who Pay to Advertise Online, 2018

The chart presents the share of entreprises that pay for on-line advertising in European Union in 2018, by size of enterprise (the chart does not include the enterprises from the financial sector).